Contact
Talk to the people who build Konzul.
We answer every message ourselves. Choose the address that matches your question and we will reply within 2 business days.
Where to write
- Product & technical support
- support@huconsulready.com
- Billing, invoices & refunds
- billing@huconsulready.com
- Privacy & data requests
- privacy@huconsulready.com
Business information
- Service operator
- Xpect S.P.
- Service
- Konzul — AI-supported Hungarian language practice (SaaS)
- Registered address
- Banović Strahinje 28, 78000 Banja Luka, Bosnia and Herzegovina
- Tax registration
- Not registered for VAT in Bosnia and Herzegovina. Any tax due on your purchase is charged, collected and remitted by our Merchant of Record.
- Seller of record
- Subscriptions are sold, invoiced and refunded by Creem (Armitage Labs OÜ), acting as our Merchant of Record.
Response times
- Support and billing: first reply within 2 business days.
- Privacy and data-subject requests: within 30 days, usually much sooner.
- Security reports: acknowledged within 3 business days.
Looking for help first? Try the support centre or FAQ. To report a bug, use the issue report form.