Support
Support centre.
Practical answers to the questions we are asked most. If none of this solves it, email support@huconsulready.com — we reply within 2 business days.
Getting started
- Create an account with email or Google, then choose a practice level on your home screen.
- Allow microphone access when your browser asks — practice is spoken, so it is required.
- Headphones make the spoken Hungarian clearer and prevent echo on mobile.
Audio and microphone
- If nothing is heard, tap the start button once — browsers only allow sound after a tap.
- If your speech is not recognised, check that the correct microphone is selected in your browser's site settings.
- On mobile, close other apps using the microphone before starting a session.
Subscriptions and billing
- Manage or cancel your subscription from your account page or your receipt email.
- Invoices and receipts are issued by our payment provider, who acts as Merchant of Record.
- Refunds follow our published Refund Policy, including a 30-day money-back guarantee on a first payment.
Account and data
- Export a machine-readable copy of your data at any time from your account page.
- Erase your stored practice content while keeping your account and progress.
- Delete your account permanently, with everything attached to it.